About
Brand History
FxPro began operations in 2006, establishing itself as an online trading provider. Over the years, we expanded our services across multiple jurisdictions, now serving traders in more than 173 countries. Starting with basic forex trading services, FxPro has evolved to offer a comprehensive range of trading instruments including stocks, indices, commodities, and cryptocurrencies.
Throughout our development, we’ve achieved several significant milestones that shaped our current position in the market. These achievements demonstrate our commitment to continuous improvement and market adaptation:
- 2006: Company foundation
- 2009: Launch of multi-asset trading platform
- 2010: Expansion into European markets
- 2015: Introduction of cTrader platform
- 2018: Launch of FxPro Direct portal
- 2020: Expansion of cryptocurrency trading services
Live Chat Support
Our live chat service provides instant access to support representatives. The chat system operates through our secure website platform and FxPro Direct portal. Support agents can assist with trading platform issues, account questions, and general inquiries in real-time.
The live chat feature provides specialized assistance for both technical and trading-related matters. Our support team offers guidance in multiple languages, ensuring clear communication for all clients. Response times typically remain under 2 minutes during peak hours.
Priority Support System
Our support system categorizes inquiries based on urgency:
- Account access and security issues
- Trading platform technical support
- Deposit and withdrawal assistance
- General trading inquiries
- Educational resource requests
Corporate Social Responsibility
FxPro maintains active involvement in community development and sustainable practices. Our CSR initiatives focus on three main areas: education, environmental sustainability, and financial literacy. We believe in contributing to society beyond our core business operations.
We’ve developed comprehensive educational programs that serve various community needs. These initiatives represent our commitment to improving financial literacy and creating opportunities:
- Trading education programs
- University partnerships
- Financial literacy workshops
- Student internship programs
Environmental sustainability forms a crucial part of our corporate responsibility. We implement various measures to reduce our environmental impact:
- Paperless documentation systems
- Energy-efficient data centers
- Carbon footprint reduction
- Sustainable office practices
Community Engagement
Our community engagement extends beyond financial services into meaningful local initiatives. We actively participate in local community development through targeted programs that create lasting impact. Each initiative is designed to address specific community needs while promoting sustainable development.
Working closely with local organizations, we’ve established several successful programs. These initiatives represent our long-term commitment to community development:
- Financial education programs
- Support for local businesses
- Youth employment initiatives
- Technology education support
Team and Corporate Culture
FxPro employs over 300 professionals across global offices, creating a diverse and dynamic workplace environment. Our international team brings together expertise from various fields, ensuring comprehensive service delivery and innovation in all aspects of our operations.
The strength of our organization lies in our specialized departments staffed by industry experts in:
- Trading technology
- Market analysis
- Risk management
- Client support
- Financial compliance
- IT security
Our corporate culture is built on fundamental values that guide every aspect of our operations. These principles shape our decision-making and service delivery:
- Professional excellence
- Innovation focus
- Client-centered approach
- Regulatory compliance
- Continuous improvement
- Transparent operations
Professional Development
Investment in our team’s growth remains a key priority for FxPro. We maintain comprehensive development programs that ensure our staff stays at the forefront of industry developments. Regular training and certification opportunities support continuous professional growth.
Our commitment to professional excellence is reflected in our development initiatives:
- Regular training programs
- Industry certifications
- Skills enhancement workshops
- Leadership development
- Technical expertise building
Strategic Partnerships
FxPro maintains strategic partnerships with key industry players to enhance service delivery and market presence. These collaborations enable us to provide cutting-edge trading solutions while maintaining high security and reliability standards. Our partnerships span multiple sectors, ensuring comprehensive service delivery.
Technology forms the backbone of our operations, supported by partnerships with industry leaders:
- MetaQuotes (MT4/MT5 provider)
- Spotware Systems (cTrader)
- Trading Central (Analysis)
- Equinix (Infrastructure)
Financial operations require robust banking relationships. We’ve established strong connections with various financial institutions:
- Tier-1 global banks
- Local payment providers
- Electronic payment systems
- Cryptocurrency processors
Sports Sponsorships
Our sports sponsorship portfolio reflects our commitment to excellence and performance. These partnerships align with our values of precision, technology, and continuous improvement. Each sponsorship represents a strategic relationship that enhances our brand presence while supporting sporting excellence.
We maintain several high-profile sponsorships in international sports:
- McLaren Formula 1 Team
- Previous partnerships with Premier League clubs
- Various motorsport events
- International sporting tournaments
Operational Infrastructure
The foundation of our trading services rests on robust technological infrastructure. We invest continuously in maintaining and upgrading our systems to ensure optimal performance and reliability. Our infrastructure meets the highest industry standards for security and efficiency.
Core infrastructure components reflect our commitment to excellence:
Component | Specification |
Servers | Enterprise-grade data centers |
Execution | Low-latency networks |
Backup | Real-time data mirroring |
Security | Multi-layer protection |
Our operational capabilities demonstrate our position as a market leader:
- Average execution speed: 11.06 ms
- Daily trading volume: $500M+
- Active trading accounts: 2M+
- Available instruments: 2000+
Client Protection Framework
Client protection stands at the core of our operational philosophy. We implement comprehensive protection mechanisms that exceed regulatory requirements, ensuring client interests remain protected under all market conditions.
Our multi-layered protection system includes several key components that work together to ensure client security:
- Segregated accounts
- Negative balance protection
- Risk warning systems
- Transaction monitoring
- Regular account audits
The effectiveness of our protection framework is demonstrated through concrete results and ongoing commitment to security:
- Zero client fund losses due to company issues
- Consistent regulatory compliance
- Regular security certifications
- Transparent operating procedures
This comprehensive approach to client protection, combined with our technological infrastructure and professional expertise, enables FxPro to maintain its position as a trusted global trading provider. We continue to evolve and improve our services while maintaining the highest standards of security and operational excellence.